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【獵頭職位：北京需要一位 Sr Account Manager】聯(lián)系人：Raymond-Chen，郵箱：hr@kthr.com，微信也可查詢職位啦！打開手機(jī)微信，搜號碼“KTHR_COM”或查找微信公眾帳號“KT人才”或掃描以上二維碼即可添加，歡迎大家關(guān)注！ Responsibilities： Develop business opportunities with a Strategic Account； Account management includes account plan development, contact management strategy,communication strategy development, BU alignment, project milestone review, critical issue escalation and close-loop tactical execution. Initiate customer product road show, set up executive appointment, manage QBR meeting, forecast and backlog related business planning. Account plan requires updates at least once a quarter to refresh customer roadmap,organization, contact, challenges, revenue projection and competitors’ progress. Measurement is to identify every opportunity prior to competitors thru exemplary customer partnership. Contact management: Develop contact and executive coverage plan to have broader customer contact. It should at least include key account sales for LCM, ID, engineers, product manager,marketing, procurement, quality and executives in business units that are relevant to our touch IC products. Accountable for communicating company value proposition in every identified contact. Communication strategy: Communicate customer expectation and requirement crystal clear to Business Unit thru sales tools and related internal stakeholders. Collect feedback from internal stakeholders to create collaborative wisdom message draft. After proper approval, send message back to set accurate customer expectation. BU alignment: Provide weekly comprehensive customer status report and set up weekly call to close-loop every open issue. Project milestone review, critical issue escalation and close-loop tactical execution: Identify impacts, critical path and challenge for success, plug key dates and action plan to internal system and tactically execute improvement plan to close-loop every issue. Executive appointment: Leverage company executive visits and major exhibition event to create executive appointments. |
